In 2013, TripX was growing at a rapid pace, and even with a traditional outsourcing setup in Malta, their resources were scarce, and needed expansion in order for TripX to keep up with the competition from other companies causing TripX to lose developers. They realized that planning and implementing something resembling their own team and resources would be the way forward if the right partner was found.
“For me, it was super important that we had our own team, so I could build up know-how. Also, team culture, have the employees be part of TripX. It was also important that we worked with a partner that had the same values, had transparency; I’m getting approached every week by sourcing companies, people trying to make quick bucks, so it’s super important to find the right partner that shares your values, communicates well, has a transparent setup in terms of pricing model, and what they are doing,” Simon Westh Henriksen, CTO of TripX, says while highlighting that finding a partner where you feel prioritized is crucial.
Challenge of inclusion
Moving away from their traditional outsourcing setup in Malta, TripX was looking at a variety of different companies, especially companies offering Ukraine as a nearshore location. At the time, many of the sourcing companies were too large for TripX to feel included and cared for, as they required a team of three developers: “My advice to anyone looking for an insourcing/outsourcing solution, is to find the right partner; that understands what you want to do and understands your culture. Then put in the time up front, to build your team; my recommendation is to spend a lot of time to find a really good team lead, that’s what we did. It was not easy to find the right guy, but it has been absolutely crucial to our success, and it has meant I could focus on other things, than micromanaging the team,” Simon Westh Henriksen recommends, stressing that finding a team-lead that you trust is another crucial factor for success.