CASE

"Our colleagues from Macedonia are amongst the most seasoned developers on the product"

Michael Kreilgaard

Chief Product Officer | Edora A/S

Edora

"The long-term experience working with the product provides us with invaluable insight in how to solve customer needs and troubleshoot complex issues."

“At Edora, we are very satisfied with our colleagues from Macedonia, who are amongst the most seasoned developers on the product. They are very committed to the product, taking responsibility for both the daily scrum activities and when unforeseen events require a bit of extra effort.

Their long-term experience working with the product provides us with invaluable insight in how to solve customer needs and troubleshoot complex issues.”

Michael Kreilgaard

Chief Product Officer | Edora A/S

THE CHALLENGE

When demand exceeds supply

Edora is a Danish IT company providing development, operations, and consultancy services. The company specializes in digital infrastructure, cloud solutions, security, and bespoke software that enable digitalization and efficient self-service. 

Since 2016, they have partnered with INSCALE to expand software development capacity and keep pace with an ambitious technical roadmap, without sacrificing team cohesion, delivery quality, or long-term know-how. 

Edora faced a familiar pressure in Denmark’s IT market: demand exceeded supply. While their roadmap required faster execution, they couldn’t scale internally at the same pace due to limited access to senior tech talent. 

Beyond increasing capacity, Edora needed to expand their team in a way that felt truly in-house. Cultural alignment and shared ways of working were critical to ensure smooth integration, long-term retention, and continuity of domain knowledge. 

THE SOLUTION

Stable, dedicated nearshore team in North Macedonia

Edora valued our clear communication and the transparency of INSCALE’s delivery model, so they decided to build a dedicated software development team in our tech hub in Macedonia. 

Macedonia proved to be the right nearshore destination for the collaboration because it offered: 

  • Strong and seasoned software engineers with excellent English skills 
  • The same time zone and working hours as Denmark, enabling real-time collaboration 
  • Minimal cultural differences, which helped the team adapt quickly 
  • A working setup that allowed the nearshore team to operate as a true extension of Edora’s in-house team, rather than a disconnected external unit.  


Most importantly, INSCALE guaranteed what mattered most to Edora: retention and stability. With a low employee churn rate and long-term team continuity, our model protects knowledge and reduces the recurring cost of onboarding and re-training. 

The result

A decade of collaboration

After almost a decade, the nearshore team they built within INSCALE’s tech hub is not treated as “outsourced support.” It functions as an integrated part of Edora.  

  • The team is embedded in daily communication and ceremonies, participating fully in day-to-day activities 
  • The team takes ownership of delivery, including responsibility for Scrum processes 
  • The local Team Lead became the go-to person, strengthening alignment and execution 
  • The team consistently contributes meaningful progress toward Edora’s technical roadmap 


When Edora needs to scale further, they can do it confidently with INSCALE. The relationship is rooted in practical problem-solving: issues are discussed openly, and solutions are found quickly.  

Over time, our partnership has delivered what Edora originally needed: reliable access to talent, stable retention, and a scalable team model, without losing the feel and effectiveness of an in-house team. 

10

years with INSCALE

4

Developers

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